HydroKidz > About Our Lessons > Our online customer portal

Our online customer portal

Our online customer portal enables you to take control of your HydroKidz lessons anywhere, at any time. When you sign up for HydroKidz lessons, you’ll receive details of how to access your mySwimExpert portal (the online portal is available to both SwimExpert and HydroKidz customers).

Access your mySwimExpert portal to unlock some fantastic features;

– View detailed swimmer reports and see progress being made
– Check when your next lesson(s) are
– View how many lessons you have left in your current set of lessons
– Update your, and your swimmers details
– Pay for your next set of lessons online
– Order badges and certificates for your swimmers
– Contact us directly from your portal

“This portal is brilliant! I felt previously I didn’t like to take up the instructor’s time too much discussing progress poolside and sometimes difficult to tell what levels a child achieves in a lesson or how far they’ve come. Thank you.”

If you are an existing customer click here to access the Online Portal. If you haven’t yet activated your portal account, please contact customer services to request an activation link.

Three kids floating on their back in lessons
Swim Teacher with girl wearing float belt and noodle